Shipping

We ship Australia-wide using Australia Post, Sendle or other private couriers.
We also ship to the US, UK and NZ using Australia Post. For international orders, it is the customers responsibility to pay any customs tax within their country. 

Returns

If your order is delivered damaged, please contact Carts and Millie at tarnya@cartsandmillie.com. We will require photographic evidence of any damages to packaging and products in order to replace them. We do not refund for change of mind purchases. 

Postage 

For orders below $50, postage is a flat rate $14.00, orders above $50 are shipped free. 

Handling

As a family business, we pride ourselves as being able to provide artisan, hand made products right here in our Queensland home. This means it may take a little longer post your order if it isn't already on the shelf - we get to make and bottle it just for you!